NetBeez customers can open a support ticket by sending an email to support@netbeez.net.
The NetBeez support team is available Monday through Sunday, 24 hours a day.
Days of operation:
Business Hours: 9 AM - 5 PM US Eastern (EST), Monday - Friday excluding US Holidays
Response time from first request:
Business Hours: one (1) hour
Off Hours including US Holidays: four (4) hours
Escalation of tickets
For ticket escalations, please call +1-844-638-2339 ext. 2.